Quick Answer:
MealPal is a subscription-based meal service that lets members reserve meals from participating restaurants using prepaid credits. When you sign up for a MealPal Credit Plan, you receive a set number of credits that you can use toward meals, with different meals requiring different credit amounts. Your plan renews automatically at the end of your Membership Cycle or when your credit balance drops below 10 credits, whichever happens first.
What is a MealPal Credit Plan?
With a MealPal Credit Plan, you purchase a set number of credits to use toward meals available on MealPal during your membership period.
Instead of every meal counting as one meal, each available meal has its own credit amount. You can choose how to use your credits based on the meals you want to order.
How do MealPal credits work?
When you browse meals on MealPal, you'll see the number of credits required to reserve each meal.
When you reserve a meal, the required number of credits is deducted from your available credit balance.
Because different meals may require different numbers of credits, the number of meals you can get during a Membership Cycle depends on which meals you choose.
How long is a MealPal Membership Cycle?
A standard Credit Plan Membership Cycle lasts for up to 30 days. Some of the trial plans may be longer, and you could be on a promotional plan of a different length, which would be noted when you sign up.
However, your cycle can end earlier if your available credit balance drops below 10 credits. When that happens, your next Membership Cycle begins and your plan automatically renews.
When does my MealPal subscription renew?
Credit Plans automatically renew at the earlier of:
- The end of your 30-day Membership Cycle, or
- When your credit balance drops below 10 credits.
When your plan renews, your payment method is charged for your next Membership Cycle and your new allocation of credits becomes available.
Do unused MealPal credits roll over?
Eligible unused credits can roll over into one additional consecutive Membership Cycle.
The maximum number of credits that can roll over is equal to the number of credits included in the plan you are renewing to.
For example, if you renew onto a plan with 70 credits, no more than 70 eligible unused credits can roll over from your previous cycle.
Rollover credits can only roll over for one additional consecutive cycle and do not continue rolling over indefinitely.
What happens to my credits if I change plans?
If you change the number of credits in your plan, your rollover limit is based on the plan you are renewing to.
For example, if you have 80 eligible unused credits but renew onto a 70-credit plan, a maximum of 70 credits can roll over.
What happens to my credits if I put MealPal on hold?
If you place your membership on hold, unused credits from before the hold do not roll over when you return.
When you resume MealPal after a hold, you begin a new Membership Cycle with the credits included in your new plan.
How does MealPal billing work?
MealPal is a recurring subscription.
When you first sign up, your payment method is charged for your initial Membership Cycle. Your plan then automatically renews and your payment method is charged for each subsequent Membership Cycle unless you cancel your membership.
The amount you are charged may change if you change plans, a promotion ends, or MealPal's plan pricing changes. Applicable taxes and fees may also be charged.
Can I change my MealPal plan?
Yes. Available plan options can be viewed through My Account by selecting Change Plan for Next Cycle.
The plans available may vary by member and market.
Can I cancel my MealPal subscription?
Yes. You can cancel your MealPal membership at any time.
Canceling your membership stops future renewals once your cancellation takes effect. You can continue using your current prepaid membership through the end of the applicable Membership Cycle.
The bottom line
MealPal Credit Plans are designed to give you flexibility in how you use your membership. You receive a set number of credits, choose meals with different credit amounts, and use your credits throughout your Membership Cycle.
Your plan automatically renews after 30 days or when your balance drops below 10 credits, whichever happens first, and eligible unused credits may roll over for one additional consecutive cycle.
